User Researcher

Job Sector:
Job Role:
Security Clearance:
Specialist, Expert
Salary Description:
£Market Rate (to be discussed)
Synergize Consulting Ltd
Job Ref:

On behalf of Synergize Consulting, via the Digital Outcomes and Specialists – DOS Framework, we are currently seeking a Government Security Cleared User Researcher to work on a contract basis in London.

Due to the format of the process, it is of upmost importance that interested candidates' skills set perfectly align with the below mentioned essential skills.

Role: User Researcher
Latest start date: Monday 18 November 2019
Expected contract length: Through to 31 March 2020
Location: London
Security Clearance: SC Cleared
Application Process: Evidence Structure (to be discussed upon successful review of the CV, Interview, Test & Presentation

Summary of the work:

To complete user research on participants on a renewable heat scheme across a range of business premises and levels of computer literacy. We require the UR to gather data on what their views are on current functionality and any additional functionality that will make for a better customer experience

Who the specialist will work with:

The team at present consists of a delivery manager, senior development lead and support staff.

What the specialist will work on:

To complete further user research on various participants on the non-domestic renewable heat scheme to understand and document requirements for a redesigned register. Participants will be a mix of old and new entrants to the scheme across a range of business premises including farms, factories, SME's, hotels and other identified participants. These will be from various part of the UK and will be a mix of assisted digital participants and people at varying levels of computer literacy including presenting results to senior leadership teams.

Working Arrangements:

On site as required and when required off site at participants premises. To attend team meetings to update on progress

Essential Skills:

Knowledge and understanding of renewable energy support schemes and relevant technologies
Well versed in GDS service design manual
Demonstrable experience of delivering similar high-quality user research to government departments or agencies within the UK
Excellent stakeholder management
Skilled in agile working

Ideal candidates will hold UK Government Security Clearance to the level of SC.
or be willing & eligible to undergo.

If you match all the essential skills, please feel free to apply within for immediate review of your CV.

Synergize Consulting are an equal opportunity organisation.

Contact Details:
Synergize Consulting Ltd
Tel: 01293 225 522
Contact: michael shaw

You may return to your current search results by clicking here.


Support Services Director, Capita Managed IT Solutions
Support Services Director, Capita Managed IT Solutions I have been working with Synergize for over 4 years and have always found their service to be first class. As an SME they are fast to respond to change and new demand and have done so a number of times in support of Capita....
Head of Operations Borders Portfolio Secure Borders & Communities, Serco
Head of Operations  Borders Portfolio  Secure Borders & Communities, Serco Synergize were engaged prior to the Olympic Games to support Serco through an exciting period of contingency ramp up to assist our customer UK Border Force.Synergize provided a managed service encompassing 75+ technical resources throughout ...
Latest Job Listings