Infrastructure Support

We are able to source and provide all of the component skills and experiences required for Infrastructure Support services, this includes Service Desk operators and ‘floorwalker’ engineering staff to troubleshoot and support users post-deployment. We understand the need for Enhanced User Support and can provide the necessary quality and experienced staff to deliver this remotely and in person, whether 1^st, 2^nd or 3^rd Line support.

In helping to maintain business as usual operations we can provide infrastructure engineers to support data centre equipment, we are also confident of being able to meet any need to provide 24x7 onsite or break/support cover if required.

To find out more information around our Infrastructure Support services contact us with your request.

Testimonials

Support Services Director, Capita Managed IT Solutions

I have been working with Synergize for over 4 years and have always found their service to be first class. As an SME they are fast to respond to change and new demand and have done so a number of times in support of Capita....

Head of Operations Borders Portfolio Secure Borders & Communities, Serco

Synergize were engaged prior to the Olympic Games to support Serco through an exciting period of contingency ramp up to assist our customer UK Border Force.Synergize provided a managed service encompassing 75+ technical resources throughout ...